How to Effectively Communicate Company Policies.
You will on occasion be expected to communicate company policy
or other information. This task can be very difficult. The following
tips should smooth the process a bit:
- Share your information the first thing in the morning when
employees are fresh-- before they become involved with other tasks.
- Get your new information to them quickly. Share promptly
what you know, even if the final word hasn't been said on the
topic at hand; your employees will then believe that you have
their best interests at heart.
- Focus whenever possible on what the topic means personally
to employees. "What's in it for me?" is the key concern
of most people.
- Don't overkill a subject. Keep your presentation concise.
Break it down into segments you can handle. . . say 15 to 30
minutes at a time.
- Hit the main points first; the detail in support of your key
ideas can come out in the discussion to follow.
- After your presentation and discussion, follow up back on
the job farther information or clarification.
- Get out from behind your desk and talk to people. And not
about "official business" only. There's more to work
relationship than just that. Occasionally ask them to talk with
you about whatever is on their minds.