A conductor cannot begin until everyone is on the same page. Communication is the key to ensuring that everyone is on the same page. Let your employees know your preferred method of communication (written memos, e-mail, voice mail, etc.). Keep in mind that communication is a two-way process that evolves into a four-way process for middle managers. This may require some modification in your personal style in order to get your messages across. Explain, listen, explain and listen until everyone understands what must be accomplished, and the impact of accomplishment on the success of the organization. Pay attention to comments and ideas that you hear more than once. These may indicate what is actually going on in the organization. Bridge the gap between actual and planned with communication.

Keep everyone moving forward by determining what you can and cannot control. Volatility in today'’s business environment can cause rapid, turbulent change. When this happens, loo for some facet of the situation that is within your span of control and take action. For example, no one can control the weather, but you can devise contingency or what-if plans. It is easier to get others to act when they know an action-plan is in place.

Use technology to help you stay on top of things. Computers, cell phones, electronic organizers, pagers, etc., can provide up to date information for making good business decisions. It also enables you to give the impression of being in different places at the same time. Use this to your advantage when you need a moment to recharge. Furthermore, technology is great for keeping the big picture in focus. Quick access to data, plans and schedules help prevent background from becoming the focal point.

A great conductor elicits the best performances from everyone, including himself, and does not become distracted by the parts. Every part is blended into the whole according to the master plan. Conduct in the middle and manage for gain.