Minority Career News
July - September 1998

Managing the Technology-driven Interview Process
By Renee'

The current labor market (5.4% unemployment) has produced a shortage of qualified candidates, and numerous recruiting challenges for recruiters. In order to target exceptional candidates, many recruiters have turned to technology for help with their se arch efforts. Use of technology is changing interview process paradigms.

Yes, preparation, presentation and persuasion remain key elements of successful interviews, but the circumstances under which these key elements are used can vary widely as a result of innovations in technology. This implies that looking good on paper (a concise, neat, polished resume() may no longer serve as your initial opportunity to make a good first impression. This opportunity may present itself in the form of automated, interactive phone systems, videoconferencing, or the Internet, or other simil ar tools. Format possibilities depend on creativity and technology savvy.

So, if you are seeking employment options, prepare yourself for these new interview formats by using the following tips:

1. Compile a list of your skills or transferable skills that match the requirements of your targeted position or company and keep it handy for quick access.
2. Fine-tune your listening and direction-following skills. Technology is inflexible when it comes to non-recognizable input.
3. Practice speaking in a tone of voice that conveys enthusiasm and confidence. Practice with friends, coworkers, or a tape recorder.
4. Speak clearly and concisely. Time is often limited during automated processes.
5. Use positive body language. Positive posture yields positive messages, especially during videoconferences.
6. Turn off or remove pagers, cell phones, and other potential sources of interruptions.
7. Get as much information as you can, and remember to request a face-to-face interview if one is not readily offered. Keep you planner handy for scheduling purposes.
8. Exercise caution when inputting information. Avoid answering questions or volunteering information regarded as illegal (i.e. age, sex, race, marital status, etc.).
9. Remember to be polite and courteous when you interact with another person.
10. Follow up with a thank-you note whenever you actually speak with an interviewer.

Return to Home Page Newsletter Index

email: mcn@minoritycareernet.com

Minority Career Network
P.O. Box 1131
Sugar Land, TX 77487-1131
(281) 499-4889 fax